Career path
‍customer service

Current Path: Customer Service

Take the steps to start your new career in the customer service path today.

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Abstract shapes with customer service representative.

An abstract geometric pattern representing getting customer service back on track.

POwERED BY houston's top employers

Why the customer service pathway?

The customer service pathway will be a great fit for you if you’re detail-oriented, have an interest in interacting with customers and solving their problems, or enjoy sales.

Our employer connections are committed to investing in your future and fully support your career growth as you gain experience.

Where you start

Your general interests suggest a career in the Customer Service Pathway. After connecting with a career specialist, together you’ll narrow down to a few specific job paths.

These salaries are average estimates from the Texas Workforce Commission (2019) and may vary depending on your on the job experience and/or level of education completed. Notice, entry level positions may start with lower salaries.

A career coach can provide you with more info on salary ranges for your specific education and experience.

HIGH SCHOOL

$34,000

Customer Service Rep

$45,000

Retail Sales Supervisor

SOME COLLEGE, NO DEGREE

$59,000

Advertising Sales Agent

$69,000

Insurance Sales Agent

$75,000

Sales Rep (MFG & wholesale)

$88,000

Marketing Specialist

Bachelor'S DEGREE

$111,000

Advertising Promotions Manager

$146,000

Sales Manager

$149,000

Marketing Manager

Customer Service Path

Start the journey to your new career in the Customer Service path today. Fill out the form below to get started.

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Customer Service Representative

Responsibilities:

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

2,500 OPENINGS

in the houston customer service path

candidate skills / qualifications

High school diploma/GED
0.5-1 years of related experience such as retail
or OJT (on the job training/shadowing experience)

Hard Skills

Customer contact
Sales
Scheduling
Retail industry knowledge
CRM (customer relationship management)
Data entry
Bi-lingual (a plus, but not required)

Soft Skills

Communication skills
Customer service
Teamwork / Collaboration
Organizational skills
Detail-oriented
Self-starter attitude

How it works

Our circumstances may vary, but the Houston community is resilient. Here's how we can get Back on Track, together.

Connect with a Career Coach

Take a skills assessment to see where you might fit best.

Select a Career Path
& Build Your Resume

Build the necessary skills through our education partnerships to help you feel prepared for the interview process and job-ready.

Make Career Changing Connections

Use your new skills and our network to apply to jobs best suited for you.

Learn about our partners

Our employer, community, and education partners are committed to laying the necessary groundwork to continue to cultivate a diverse workforce that is inclusive of all Houstonians.